Staff shortages impact DMV services; Over 100 jobs up for grabs

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Extended summer hours begin May 21 in time for high season

NEW HANOVER COUNTY, NC (WWAY) – All sectors – have been affected by the shortage of employees.

North Carolina’s Motor Vehicle Division wants to hire more than 100 driver’s license examiners statewide — and a degree isn’t necessary to do the job

Summer is the “peak season” demand, and according to spokesperson Marty Homan, extended Saturday hours will begin May 21.

Homan points out that these hours are for express services and walk-in customers.

He advises before heading to the DMV, check online first to see if an online option is available before coming in person.

The shortage has led to longer wait times, which the agency is trying to rectify.

“It prevents us from being able to provide services as quickly as we would like,” he said. “If everyone should, as soon as they get a notice, take care of this online business, if they can.

“For some reason they can’t due to special circumstances, make that appointment well in advance, don’t wait until the last minute.”

Limited hours of service on Saturdays from 8 a.m. to 12 p.m. and from May 21, 2022 to August 27, 2022, at the following driver’s license offices in the area.

  • Jacksonville299 Wilmington Road.
  • Wilmington2390 Carolina Beach Road, Suite 104

Online access is available for driver’s license renewals, ordering duplicate licenses and ID cards, driving record requests, driver’s license office appointments, license renewals registration, property tax payments on vehicles, duplicate registration cards, ordering personalized and specialized plates, paying fines for loss of insurance and requesting registration on the electoral lists.

For online appointment booking at driving license offices is available.

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