Government agencies say telecommunications services have been restored after Rogers outage


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Companies and government agencies say they have largely restored service after a widespread Rogers network outage.

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Several police forces say 911 services are able to receive calls again after the more than 15-hour outage crippled phone networks across much of Canada.

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Their statement came shortly after Rogers said it had restored service for the “vast majority” of its customers as of this morning and was working to get the rest back online.

“We know that going an entire day without connectivity has real impacts on our customers and all Canadians,” Tony Staffieri, CEO and President of Rogers, said in an open letter Friday.

“On behalf of all of us here at Rogers, Rogers for Business, Fido, Chatr and Cityfone, I sincerely apologize for this service disruption and the impact it is having on people from coast to coast. other.”

He added that Rogers would proactively credit all customers, with more information coming soon.

“I take full responsibility for ensuring that we at Rogers regain your full trust and are once again here to connect you to what matters.


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