E-Home Household Services Holdings Limited Officially Launches Digital Human as Service (DHaaS) Metaverse Customer Service

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FUZHOU, China, April 28, 2022 (GLOBE NEWSWIRE) — E-Home Household Service Holdings Limited (Nasdaq: EJH) (the “Company” or “E-Home”), an integrated household service provider in China, announced today that the company officially launched its Digital Human as a Service (“DHaaS”) platform which debuted on April 22, 2022, leveraging front-end AI technologies for sales and face-to-face services customers.

The company announced the DHaaS initiative in early March which includes a virtual digital human customer service guide named “Xiao e” that provides seamless 24/7 support to home service customers in the Metaverse virtual world, all delivered with state-of-the-art AI technologies developed through the Company’s internal research as well as through partnerships with various partners. A video demonstrating DHaaS is available at: https://www.ej111.com/business.html#technology.

In addition to providing easy navigation and interaction for customers through the DHaaS platform, the Metaverse Official Customer Service also offers features that complement E-Home’s existing nanny and nurse training business which creates virtual training tutorials on professional service terminologies, preparing tools, and relevant information. household cleaning skill sets, as well as tips and knowledge points related to safety. E-Home can now implement virtual coaching to help all workers work in a way that brings a fresh approach to skills development and customer engagement. These capabilities are important new foundations of the company’s vision to create the home service experience of the future.

Mr. Wenshan Xie, Chairman and CEO of E-Home, said, “Enterprise-grade virtual reality solutions may be new to the household service industry, but they are already making a significant impact. From delivering highly engaging and personalized customer experiences to immersive employee training, virtual sales and coaching technologies have revolutionary potential for professional and personal transformation over the next decade.

“Metaverse technologies will help E-Home meet its longstanding protocol of providing the best quality services to our customers. We expect our new business initiatives in Metaverse and planned strategic acquisitions to help drive our business growth by nearly 30% for this year,” added Mr. Xie.

About-Home Household Service Holdings Limited

Founded in 2014, E-Home Household Service Holdings Limited is a Nasdaq-listed household service company based in Fuzhou, China. The Company, through its website and WeChat platform “e家快服”, provides integrated home services, including 1) installation and maintenance of home appliances and smart homes; 2) Housekeeping, nanny, sister-in-law and cleaning services; 3) Internet Elderly Care + Home Elderly Care; 4) Hospital care; 5) Nanny delivery platform.

After years of development, the Company has formed two main services and four auxiliary services targeting individuals (ToC) and enterprises (ToB). 1) ToC business focuses on nanny, sister-in-law, elderly home care and cleaning, and comprehensive family service supplemented with other housekeeping services. At present, it has successfully connected with metaverse technology to realize metaverse-based customer service as well as domestic worker training. The ToB business focuses on public cleaning and robotic cleaning equipment. Four ancillary services include 1) docking and applying metaverse technology to the janitorial and cleaning industries; 2) online and offline drug and health food sales (including nannies and nurses); 3) training nannies and caregivers to engage in health care in physical stores; 4) human resources (flexible employment).

E-Home has become a modern full-service company for family life. The company always adheres to the business philosophy of “solving every customer problem with heart” and the code of conduct of “doing everything well with heart”. The Company aims to set the benchmark for the household services industry. For more information, visit the company’s website at http://www.ej111.com/ir.html.

Forward-looking statements

All statements other than statements of historical facts contained in this announcement are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks and uncertainties and are based on expectations and projections of future events and financial trends that the Company believes may affect its financial condition, results of operations, business strategy and financial needs. Words or phrases such as “may”, “will”, “expect”, “anticipate”, “aim”, “estimate”, “intend”, “plan”, “believe”, “potential “, “continues”, “is/are likely to” or other similar expressions are intended to identify such forward-looking statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequent events or circumstances, or changes in its expectations, except as required by law. Although the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will prove to be correct, and the Company cautions investors that actual results may differ materially from anticipated results and encourages investors to consider risk factors, including those described in the Company’s filings with the SEC, that could affect the Company’s future results. All forward-looking statements attributable to the Company and its subsidiaries or persons acting on their behalf are expressly qualified in their entirety by these risk factors.

For more information please contact:

Chunming Xie

Investor Relations

Email: xcm@ej111.com

Telephone: +86 15359908086

Janice Wang

EverGreen Consulting Inc.

Email: IR@changqingconsulting.com

Phone: +1 571-464-9470 (from the United States)

+86 13811768559 (from China)

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